Information specific to certain products or services from Genworth can be found as additional privacy information we include when discussing that product or service. This information is provided as an addendum to this policy, as various laws or the nature of those products or services may require additional description and disclosures. In addition, when you provide your personal information to us in an on-line request for one of our products or services, more specific details on how we may use and treat that information may be provided with the request. We encourage you to read this information, as well as the posted privacy policies of other web sites you visit.
What Information Do We Collect?
You can visit this Site without telling us who you are or revealing any information about yourself, including your e-mail address. In this case, our Web server may collect the name of the IP address you used to access the Internet and the web site you came from and visit next. This information is used by us and our business partners to measure the number of visits, average time spent, page views, and other statistics about visitors to this Site in general. We may also use this data to monitor site performance, for systems administration purposes, to make this Site easier and more convenient to use and to report information in aggregate form to our advisers (e.g. how many visitors log in to this Site).
Many Web sites use a technology called cookies to provide you with tailored information. A cookie is a tiny element of data that a Web site can send to your browser, which may then be stored on your hard drive so you can be recognized when you return to a particular Web site. You may set your browser to notify you when you receive a cookie.
We do not use “COOKIES” to track your use of our website at the present time.
Personal Information Collection
There are times when we may ask you for or you may choose to provide information about yourself and your business to assist us in meeting your various needs. This information may be used for the purpose of providing you with products or services you have requested, servicing your account, improving our services, developing and / or informing you of additional products or services provided by Genworth or by the General Electric Company or any direct or indirect subsidiary thereof (an “affiliate” of Genworth or “our affiliate”) or our business partners that may be of interest, or answering questions you may have. To provide these services, we may need to ask you directly to provide, among other things, your name, mailing address, postal code, phone number.
Communication of Your Personal Information to Affiliates and Third Parties
When you provide information to us, we may communicate and disclose your information to our affiliates, and we and our affiliates may communicate and disclose your information to other third parties, for the purpose of fulfilling, servicing and completing your requests and the transactions related thereto. These affiliates and third parties may be in Canada or in other parts of the world.
We may also communicate and disclose such information to our affiliates, and we and our affiliates may communicate and disclose your information to other third parties, in order to offer you other products and services that may be of interest to you unless you notify us of your intention to opt-out in the manner described below. Occasionally, we will send you e-mail communications with information, which may be useful to you, including information and offerings about our products and services or those of our affiliates or third parties unless you decide to unsubscribe in the manner described below. If you do not want Genworth to use your personal information or to share your personal information with our affiliates or third parties for the purpose of offering you other products and services, or if you do not want to receive any future such e-mail or other marketing contacts, please notify us by sending an e-mail at email@example.com, making sure that you include “Opt-Out” in the Subject field.
We may also aggregate statistics that we gather about our customers, sales, traffic patterns, and products and services and provide these statistics to third parties; however, when we do, these statistics will not include any personal information that identifies individuals. All reasonable measures have also been taken so that the information you provide to us will not be used by our affiliates or third parties for purposes other than those indicated herein.
We may also use, disclose and communicate your personal information if required to do so by law including by an order of any court.
How Do You Access and Update Your Information?
A copy of the personal information you provide to us and which we retain is kept on our servers? You can access and notify us to update the personal information you have provided to us by using the “Update Profile” link. Also, you may request that we modify or delete information we have gathered during your visit by sending us an e-mail at firstname.lastname@example.org.
How is Your Information Secured and Protected?
Where Genworth considers it appropriate, Genworth uses encryption and/or authentication tools among other methods to protect certain web-based personal information. E-mails you send us are not necessarily secure when they are transmitted to us. If your communication is sensitive or includes confidential information such as a credit card number, you may want to provide it by post or via the telephone instead.
This Site may contain links to other sites, including those of our business partners, vendors and advertisers. While we try to link only to sites that share our high standards and respect for privacy, please understand that we are not responsible for the content of the privacy practices employed by other sites.
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